Store Policies

 

Welcome

Welcome to Coffee & Sass! In this shop you will find a great variety of items ranging from home décor to clothes to personalized gifts. I will gladly accept customized orders! If you don’t see what you’re looking for, please feel free to send me a direct message.

Payment

Payment is due in full at the time the order is placed.  You do not need a PayPal Account to pay for your items through PayPal:

You can choose the PayPal Option during checkout. After you submit your order click the "Pay Now" button. Scroll Down and you will see the option to pay with a Credit or Debit Card WITHOUT having to sign up for a PayPal account.

Processing & Shipping

Processing for this item generally takes around xx-xx business days. Around holidays, order volume may increase, resulting in slightly longer processing times. In these cases, I will send the buyer a message with an estimate. Buyers will receive notification once item has been shipped. After items have been processed, they will be shipped once payment is complete. Items will be shipped by priority mail through USPS. Shipping usually takes 2-3 business days, and a tracking number will be provided.

Returns & Exchanges

*Due to the personalized nature of this item, unfortunately no returns or exchanges can be accepted at this time.
*If for any reason this product does not meet your expectations, we will gladly offer a full refund or exchange. Buyer will be responsible for the cost of shipping.